Radio signal goes dead for several hours
The long wave transmissions such as MSF (NPL) or WWVB (NIST) are broadcast from large antennas that often need maintenance. This often requires a shut down of the broadcast while it is being done. These outages are normally posted with at least three months notice on the websites of the signals controllers (and can be automatically emailed if you register) to give prior notice.
These outages only tend to last a few hours leaving your computer network reliant on the electronic system clocks but it is doubtful there will be too much drift in that time (and any drift will be accounted for once the signal is back on. If these outages could be a potential problem than a simple solution is to invest in a dual system that will receive both GPS time server and radio signals ensuring a continuous time signal.
No time signal coming in despite the time server being powered up
This is most often caused by either lack of power going to the antenna or failing to connect to site the antenna where it can have a clear view of the sky. GPS antennas may have battery or power connections so it is always worth checking before switching the device on. Ensuring the antenna can ‘view’ the satellites when using GPS time servers is also important, remembering that windows and skylights may prevent signals getting through.
When using radio time reference such as MSF, DCF or WWVB the NTP server antennas can receive the long wave signal indoors but they are vulnerable to topography and local interference. If there is no signal or only a weak signal then try moving the antenna around until the signal strength increases enough.
Often users of these time and frequency signals find that the signal is weak throughout the day but is boosted at night. This is because the signals are ground state but have a residual skywave which can bounce of the ionosphere during the coolness of the night (ionospheric propagation).
Some users of these signals may find that despite being well within range the local topography can prevent a strong enough signal from getting through.