Warranty and Maintenance

Warranty

Galleon Systems warrants the [product name] to be free from defects in material and workmanship during a one-year/three-year/six-year period [product dependant]. The Warranty begins on the date the unit is shipped from Galleon Systems. Extended warranties are available by speaking to the Galleon Systems Sales Team.

Galleon Systems' liability under this Warranty is limited to repairing or replacing, at Galleon systems’ option, the defective equipment and providing upgrade version changes for firmware. In case of repair, the product must be returned to Galleon systems.

This Warranty does not apply if repairs are required due to acts of nature beyond Galleon systems’ control such as, but not limited to, lightning strikes, power surges, misuse, damage, neglect, or if repairs/modifications have been made or attempted by anyone other than personnel authorised by Galleon Systems.

In no event will Galleon Systems be liable for any indirect, special, incidental or consequential damages from the sale or use of this product.

This disclaimer applies both during and after the term of the warranty. Galleon Systems disclaims liability for any implied warranties, including implied warranties of merchantability and fitness for a specific purpose.

Technical Support, Repair and Returns

To obtain any Technical Support with Galleon Systems' product, contact Galleon Systems via the Support Website – galleonsupport.com

By submitting a Ticket, you will be issued a ticket number that can be used to track your support via the Support System and over the phone, which will help us give you the best support experience possible.